SYNC Longevity Lab

Privacy Policy

Neuro Synchrony LLC d/b/a SYNC Longevity Lab

Last Updated: March 12, 2026

Neuro Synchrony LLC, doing business as SYNC Longevity Lab (“SYNC Longevity Lab,” “we,” “our,” or “us”), respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.synclongevity.com, contact our clinic, or use our services.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information.

Personal Information

Information you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Date of birth

  • Appointment requests

  • Health or wellness information submitted through forms

  • Messages submitted through contact forms or chat

This information may be collected when you:

  • Book an appointment

  • Fill out a contact form

  • Request information about services

  • Subscribe to newsletters or offers

  • Communicate with us via phone, text, email, or social media

Health Information

If you become a patient, we may collect protected health information (PHI) necessary for medical evaluation and treatment.

This information is handled according to applicable healthcare privacy regulations, including HIPAA when applicable.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referring website

We may collect this information using:

  • Cookies

  • Website analytics tools (such as Google Analytics)

  • Advertising tracking tools

This information helps us improve website performance and user experience.

3. How We Use Your Information

We may use your information to:

  • Schedule and manage appointments

  • Provide medical and wellness services

  • Respond to inquiries

  • Communicate with you about services or appointments

  • Send educational or promotional information

  • Improve website performance and user experience

  • Analyze marketing effectiveness

  • Comply with legal obligations

We only use your information for legitimate business and healthcare purposes.

 4. Marketing Communications

If you provide your contact information, we may send:

  • Appointment reminders

  • Educational information

  • Promotional offers

  • Clinic updates

You may opt out of marketing communications at any time by:

  • Clicking “unsubscribe” in emails

  • Replying STOP to text messages

  • Contacting our office directly

5. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve user experience

  • Remember website preferences

  • Analyze website traffic

  • Support marketing campaigns

You can disable cookies in your browser settings if you prefer.

6. Sharing of Information

We do not sell or rent personal information.

We may share information only when necessary with trusted third parties such as:

  • Payment processors

  • Website hosting providers

  • Electronic medical record systems

  • Marketing and analytics providers

  • Legal or regulatory authorities when required by law

All service providers are required to maintain appropriate confidentiality and security safeguards.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information.

These safeguards may include:

  • Secure servers

  • Encryption technologies

  • Restricted access to sensitive information

  • HIPAA-compliant systems for medical data when applicable

However, no internet transmission or storage system is completely secure.

8. Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services and website are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take steps to delete it.

10. SMS Privacy Notice
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except messaging service providers required to deliver the SMS service.

11. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of personal information where permitted by law

  • Opt out of marketing communications

To make a privacy request, please contact us using the information below.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with the updated revision date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

SYNC Longevity Lab
Neuro Synchrony LLC
Clermont, Florida, United States

Phone: 321-441-4447
Website: https://synclongevity.com
Email: info@synclongevity.com